Outcomes

Results that matter

ION’s clinician-managed approach is designed to support appropriate therapy utilization while delivering measurable impact across visits, costs and recovery.

Utilization results

Measurable impact on therapy utilization

ION’s clinical savings analysis demonstrates how active clinical management can help reduce unnecessary therapy utilization while keeping treatment aligned with documented needs.

Across 137 cases submitted in Q1–Q2 2025 — 73 completed, 13 voided, 0 clinical overrides — Adjusters/NCMs authorized 1,083 visits. Through ION clinical management, 757 were attended.

Visit reduction

43%
vs. visits requested
571 fewer visits
30%
vs. visits authorized
326 fewer visits
72.6%
of completed cases finished with fewer visits than approved
69%
of completed cases came in at or below ODG guidelines

Visits by stage

Requested
1,328
Authorized
1,083
ODG recommended
900
Attended
757

Requested and attended visit counts cover all states in the sample. ODG recommended reflects the visit range documented in ODG guidelines for the same cases.

Financial impact

Clinical management with measurable savings

By actively managing therapy utilization, ION’s clinician-led model can help reduce unnecessary visits and the costs associated with them.

Clinical savings

Savings attributed to ION’s active clinical management of therapy utilization across the 137-case sample.

$84K
Contract savings

Savings associated with contracted network rates across the 137 cases submitted in the sample period.

$164K
Total program savings

Combined clinical and contract savings across the 137-case sample, of which 73 were completed.

$248K

Results based on ION Clinical Savings Analytics, sample Q1–Q2 2025: 137 cases submitted, 73 completed, 13 voided, 0 clinical overrides. Visit reduction is measured against visits requested. Individual case results may vary.

Speed and efficiency

Cases scheduled quickly and completed in fewer weeks

ION is designed to move a referral to a scheduled appointment within a day and keep the therapy episode aligned to the injured worker’s documented need.

Scheduling speed

<29
Average hours from case submission to therapy scheduled
3.8
Average days until the first appointment is attended

Non-surgical cases

8.17
Average visits per therapy episode
3.9
Average weeks in therapy

Surgical cases

13.88
Average visits per therapy episode
7.2
Average weeks in therapy

Averages across ION’s book of business. Measured averages are not guarantees; individual case results may vary.

Clinical oversight behind the outcomes

ION’s results are supported by active clinical management throughout the therapy episode, including documentation review, provider communication and therapy prescription management.

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